Last modified: Jul 27, 2023
1. Introduction
This document governs how we collect, use, and share information and data. By accessing and utilizing our Service, which includes the Website, Widget, and API, you agree to abide by our Terms of Service, which can be found at https://www.chatsgo.app/terms-of-service. These terms, along with our Privacy Policy, are essential for your use of the Service.
At Chats GO, we value your privacy and are committed to safeguarding your data. We utilize your information to provide and enhance our Service. It is vital that you read and comprehend this Privacy Policy to ensure that you are aware of how your data is handled. Any terms utilized in this Privacy Policy have the same meanings as those found in our Terms of Service.
Thank you for choosing our Service, and we assure you that we take your privacy seriously. If you have any questions or concerns regarding our Privacy Policy or any other aspect of our Service, please don't hesitate to get in touch with us.
2. The Data Controller
The controller of your Personal Data is: Chats GO
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data Collected
At our Service, we prioritize your privacy and aim to provide you with the best experience possible. To ensure this, we may collect certain types of data from you, including personally identifiable information that allows us to contact or identify you. This information, referred to as "Personal Data", may consist of your email address, first and last name, as well as Cookies and Usage Data.
In addition to Personal Data, we also gather Usage Data, which is information that your browser automatically sends to us when you access our Service. This data encompasses details such as your computer's Internet Protocol (IP) address, browser type and version, the specific pages you visit on our Service, the date and time of your visit, the duration of your stay on those pages, unique identifiers of your device, and other diagnostic data. When accessing our Service through a specific device, the Usage Data collected may include the device type, unique device ID, your device's IP address, your operating system, the internet browser you are using, and other relevant diagnostic data.
To track and enhance your experience on our Service, we employ cookies and similar tracking technologies. These enable us to monitor and record your activity, storing certain information for optimization and analysis purposes. We may also utilize beacons, tags, and scripts to gather and track data in order to improve our Service. Examples of the cookies we employ include:
- Session Cookies: Our Service relies on session cookies to operate efficiently and effectively.
- Preference Cookies: We use preference cookies to remember your preferences and various settings, ensuring a personalized experience for you.
- Security Cookies: To prioritize your security, we employ security cookies specifically designed for this purpose.
- Advertising Cookies: These cookies are used to serve you with advertisements that are tailored to your interests and may be relevant to you.
5. Use of Data
Chats GO utilizes the information we collect for various purposes in order to enhance and maintain our Service. We aim to keep you informed about any changes to our Service and offer you the opportunity to engage in interactive features. Additionally, we provide customer support to address any concerns you may have.
We analyze the data we collect to gain valuable insights that allow us to continually improve our Service. Monitoring usage patterns helps us detect and address any technical issues that may arise. Furthermore, we use the information provided by you for additional purposes you specify, as well as to uphold our contractual obligations and protect our rights.
In order to ensure seamless communication, we provide important account and subscription notices, such as expiration and renewal reminders, via email-instructions. Rest assured, you have the option to opt-out of receiving such information if desired.
As part of our commitment to providing a comprehensive service, we also share news, special offers, and general information about products, services, and events similar to those you have shown interest in or previously purchased. However, if you prefer not to receive such information, you can choose to opt-out.
By using our Service, you acknowledge and agree to our use of data for these professional purposes. We are dedicated to maintaining the privacy and security of your information while ensuring an optimal user experience.