Terms of Service

Last modified: Jul 27, 2023

Welcome to Chats GO! As the proud operators of our website, https://www.chatsgo.app, we are here to provide you with an exceptional experience. Our services extend beyond just the website; we also offer various related products and services that are all governed by our Legal Terms. Please take a moment to familiarize yourself with the following information.

Chats GO is a platform that empowers users to create AI chatbots using their existing documents as a knowledge source. We value your feedback and encourage you to reach out to us at [email protected] with any questions or concerns you may have.

By accessing and using our Services, you are entering into a binding agreement with Chats GO. This agreement applies to both individuals and entities, and it outlines the terms and conditions that govern your usage of our Services. We kindly request that you carefully read and understand these Legal Terms before proceeding. If you do not agree with any part of these terms, we regretfully inform you that you are prohibited from using our Services, and we kindly ask that you discontinue use immediately.

Please note that additional terms and conditions or documents may be posted on our Services from time to time. By using our Services, you agree to be bound by these supplemental terms and conditions as well. We may, at our sole discretion, make changes or modifications to our Legal Terms. We will notify you of any such changes by updating the 'Last updated' date of these terms. Kindly be aware that you waive the right to receive specific notice of each change, so we recommend reviewing these Legal Terms periodically to stay informed. Your continued use of our Services following the posting of revised Legal Terms will be deemed as acceptance of those changes.

Our Services are intended for individuals who are at least 18 years old. If you are under the age of 18, we regretfully inform you that you are not permitted to use or register for our Services. We appreciate your understanding and compliance with this policy.

To ensure that you have a record of our Legal Terms, we recommend printing a copy for your reference.

Thank you for choosing Chats GO. We are excited to have you on board and look forward to providing you with an exceptional experience.


When you utilize our Services, it is essential to understand that the information provided is intended for use only in jurisdictions and countries where it is not contrary to law or regulation. We strongly advise against distributing or using this information in any way that would infringe upon local regulations or require us to undertake any registration obligations within that jurisdiction or country.

For those individuals who choose to access our Services from locations outside of these specified jurisdictions, it is important to note that they do so at their own discretion and assume full responsibility for complying with applicable local laws.

It is important to mention that our Services have not been specifically tailored to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). Therefore, if your interactions would be subject to these laws, we regret to inform you that you may not use our Services. Similarly, it is imperative that you do not use our Services in a manner that would violate the regulations outlined in the Gramm-Leach-Bliley Act (GLBA).

At our core, we strive to provide a professional environment for all users. We understand the importance of adhering to legal and regulatory constraints in order to maintain the integrity of the information we provide. This commitment drives us to ensure that our Services are accessible and compliant, no matter where you choose to utilize them.


Here at Chats GO, we take great pride in our Services and the innovative ideas that drive their development. As such, we are the rightful owner or licensee of all intellectual property rights associated with our Services. This includes everything from the source code and databases to the functionality, software, website designs, audio, video, text, photographs, and graphics within the Services (collectively referred to as the 'Content'). Additionally, our trademarks, service marks, and logos contained within the Services (known as the 'Marks') are also protected under our ownership.

We understand that our users may have a personal, non-commercial use or internal business purpose for accessing the Content and Marks provided through our Services. Therefore, we grant you the permission to utilize our Services, Content, and Marks for these specific purposes. However, any use outside of these parameters must be addressed to [email protected] for further consideration.

Should we ever grant you permission to post, reproduce, or publicly display any part of our Services or Content, it is essential that you acknowledge us as the rightful owners or licensors. Additionally, you must ensure that any copyright or proprietary notice appears clearly on any posted, reproduced, or displayed content derived from our Services.

Please note that we reserve all rights not expressly granted to you in regards to our Services, Content, and Marks. It is crucial that these Intellectual Property Rights are respected to maintain the integrity of our Legal Terms. Any infringement of these rights will be considered a material breach, resulting in the immediate termination of your right to use our Services.

At Chats GO, we place great importance on protecting our intellectual property. By adhering to these guidelines, we can continue to provide you with the high-quality Services you deserve.


When you choose to utilize our Services, it is crucial that you understand and adhere to the following user representations. By doing so, you not only affirm the integrity of your registration information, but also contribute to a secure and reliable platform.

1. Accuracy and Completeness: We expect all registration information provided by users to be true, accurate, current, and complete. This ensures that our platform remains trustworthy and facilitates effective communication.

2. Maintenance of Information: It is your responsibility to ensure that the information you provide remains accurate and up to date. We encourage you to promptly update any necessary changes in your registration information, fostering seamless interactions within our platform.

3. Legal Capacity and Compliance: By using our Services, you confirm that you possess the legal capacity to enter into agreements and that you will fully comply with our Legal Terms. This ensures a mutually beneficial and legally compliant environment for all users.

4. Age Verification: Users must be of legal age according to the jurisdiction they reside in. This restriction is in place to ensure that our platform is used responsibly and safely.

5. Human Access Only: We strictly prohibit the use of automated or non-human means to access our Services. This includes the use of bots, scripts, or any other form of technology that bypasses the human interaction element. By doing so, we maintain the integrity of our platform and safeguard against fraudulent activity.

6. Lawful and Authorized Use: Our Services are designed to be used for legal and authorized purposes only. Any misuse or illegal activities conducted through our platform are strictly prohibited.

7. Compliance with Applicable Laws: Your use of our Services must not violate any applicable laws or regulations. We prioritize the importance of complying with legal measures to uphold the safety and reputation of our platform.

Should you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account. Furthermore, we may refuse any and all current or future use of our Services (or any portion thereof).

We appreciate your cooperation in adhering to these user representations, fostering a trustworthy and law-abiding community within our platform.


We understand the importance of safeguarding your information and ensuring a seamless experience. To ensure that you can access the full range of our services, we kindly request you to register. In this article, we outline the simple steps you need to follow to create your account while emphasizing the importance of password confidentiality.

When you register, it is vital to keep your password confidential. By doing so, you play an essential role in maintaining the security and integrity of your account. We take pride in providing a safe environment for our users and encourage you to protect your personal data from unauthorized access.

As a registered user, you are responsible for all activities associated with your account and password. This responsibility ensures that your information remains protected. Thus, we request you to exercise diligence while accessing our services to keep your account secure at all times.


You can easily make purchases using Visa, Mastercard, or American Express. However, we kindly request that you provide us with accurate and up-to-date purchase and account information when using our services. Ensuring the completeness and correctness of your details, including email address, payment method, and payment card expiration date, allows us to process your transactions efficiently and maintain effective communication with you. As a responsible business, we adhere to all applicable sales tax regulations and may adjust prices as necessary.

By placing an order, you agree to pay the current prices for your desired items, as well as any applicable shipping fees. You authorize us to charge your chosen payment provider for these amounts upon order placement. For orders that incur recurring charges, your consent enables us to conveniently charge your payment method on a recurring basis without seeking approval for each transaction. Rest assured that we hold ourselves accountable for any pricing errors or oversights and will promptly rectify them.

In our commitment to provide exceptional service, we reserve the right to decline any orders made through our services. Additionally, we may, in our sole discretion, limit or cancel the quantities purchased per person, household, or order. Such restrictions may apply to orders placed under the same customer account, payment method, or billing/shipping address. Furthermore, we exercise the right to prohibit orders that, in our professional judgment, seem to originate from dealers, resellers, or distributors.


All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.

If you are unsatisfied with our Services, please email us at [email protected].


In order to maintain the integrity and optimal functionality of our Services, it is important for users to adhere to certain guidelines. The following are the prohibited activities that you must refrain from engaging in while using our Services:

1. Misuse of Purpose: The Services are designed for specific purposes, and you are expected to utilize them solely for the intended functions. Any utilization of the Services for any other purpose is strictly prohibited unless explicitly endorsed or approved by us.

2. Unauthorized Collection or Compilation: You must not systematically retrieve data or content from the Services with the intention of creating or compiling a collection, compilation, database, or directory without obtaining prior written permission from us.

3. Interference with Security Features: It is prohibited to circumvent, disable, or otherwise disrupt any security-related features of the Services. This includes features that prevent or restrict the use or copying of any content, as well as measures that enforce limitations on the use of the Services and its contents.

4. Proper Usage of Support Services: We expect users to make appropriate use of our support services. Submitting false reports of abuse or misconduct or engaging in any form of improper use of support services is strictly prohibited.

5. Compliance with Laws and Regulations: The Services should be used in compliance with all applicable laws and regulations. Any usage inconsistent with these laws and regulations is strictly prohibited.

6. Unauthorized Framing or Linking: Engaging in unauthorized framing of or linking to the Services is strictly prohibited.

7. Disruptive Actions: Uploading or transmitting viruses, Trojan horses, or any other material that may interfere with the uninterrupted use and enjoyment of the Services by other parties is strictly prohibited. This also includes engaging in spamming or excessive use of capital letters that disrupt the operation, features, functions, or maintenance of the Services.

8. Automated Use of the System: Any use of the system that is automated, such as employing scripts to send comments or messages, or utilizing data mining, robots, or similar tools for gathering and extracting data, is strictly prohibited.

9. Compliance with National and International Laws: The Services must not be used in any way that violates any applicable national or international law or regulation.

By adhering to these prohibited activities, you contribute to the responsible use of our Services and help maintain a secure and beneficial environment for all users. Failure to comply with these guidelines may result in the termination or suspension of your access to the Services.


The following legal terms shall remain in full force and effect throughout your use of our Services. We value transparency and fairness, and while we strive to provide an uninterrupted experience, we reserve the right to take necessary actions without notice or liability to deny access or usage of our services. This includes, but is not limited to, blocking certain IP addresses. We may exercise this right for any reason or for no reason at all, such as breaches of representations, warranties, covenants outlined in these legal terms, or violations of applicable laws and regulations. Additionally, we have the discretion to terminate your use or participation in the Services at any time, without prior warning. In such cases, we retain the right to delete your account and any associated content or information that you may have posted.

Should we terminate or suspend your account for any reason, you are strictly prohibited from registering and creating a new account using your name, a fake or borrowed name, or the name of any third party - even if you are acting on behalf of that third party. To protect our platform and community, we reserve the right to take appropriate legal measures, including civil and criminal actions, as well as seeking injunctive relief.


In the realm of our Services, we hereby retain the prerogative to alter, modify, or eliminate any content at any given time or for any given reason, all according to our sole discretion. This will be done without prior notification. It is important to note that we are under no obligation to keep any information on our Services up to date. Hence, we shall not be held accountable to you or any third party for any adjustment in pricing, suspension, or termination of our Services.

We must also emphasize that the availability of our Services cannot be guaranteed round the clock. Occasional inconveniences may arise, caused by hardware, software, or other issues that call for necessary maintenance or lead to temporary interruptions, delays, or errors. Thus, we assert the right to alter, revise, update, suspend, discontinue, or modify our Services at any time or for any reason, without any obligation to inform you in advance. It is vital for you to acknowledge that we assume no responsibility whatsoever for any loss, damage, or inconvenience caused by your inability to access or utilize our Services during such periods of downtime or discontinuance. It should be made clear that these Legal Terms do not force us to ensure the continuous operation of our Services, nor do they require us to provide any form of correction, update, or release in relation to them.


At times, you might come across information on our Services that may include typographical errors, inaccuracies, or even omissions. This can pertain to descriptions, pricing, availability, and a range of other details. However, we want to assure you that we are committed to providing accurate and reliable information to our valued users.

Please note that these changes can occur without any prior notice. Our aim is to enhance the user experience by continuously improving the accuracy and quality of the information we provide.


At Chats GO, we want to ensure that our customers have a clear understanding of the terms and conditions under which our services are provided. Please read this disclaimer carefully before using our services.

We would like to emphasize that our services are provided on an "as-is" and "as-available" basis. This means that you agree to use our services at your own risk. We strive to provide the best possible experience, but we cannot guarantee that our services will meet all of your expectations.

To the fullest extent permitted by law, we hereby disclaim all warranties, whether express or implied, in connection with our services and your use thereof. This includes, but is not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We want to be transparent regarding the limitations of our service. While we make every effort to ensure the accuracy and completeness of the content within our services, we cannot guarantee its absolute accuracy.


We understand the importance of maintaining user data and ensuring the smooth running of our Services. As such, we take the responsibility of managing and preserving this data seriously. While we do perform regular routine backups, we want to emphasize that the ultimate responsibility lies with you.

Any data that you transmit through our Services or any data that is related to your activities using our Services is solely your responsibility. We want to make it clear that we do not hold any liability for any loss or corruption of this data.


In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:[email protected]